Privacy Policy

1. Introduction

Artemis Kidney Hospital (hereinafter "we", "us", "our") is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

Personal Information: Name, phone number, medical history, and any other information you voluntarily provide.

Health Information: Kidney disease status, dialysis history, transplant information, and medication details.

Technical Information: IP address, browser type, pages visited, and time spent on the website.

3. Use of Information

We use your information to:

• Provide healthcare services and treatment
• Respond to inquiries and support requests
• Schedule appointments and send reminders
• Maintain medical records and patient history
• Comply with legal and regulatory requirements
• Improve our services and website

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, and regular security audits.

5. Your Rights

Under the DPDP Act, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Port your data to another service provider
• Lodge a complaint with the Data Protection Authority

6. Consent

By using our website and services, you consent to our collection and use of your personal information as described in this Privacy Policy. You may withdraw consent at any time by contacting us.

7. Contact Us

For privacy-related questions or to exercise your rights, use our contact page:
/contact